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Privacy Policy

Last Revision: 3 October 2022


Scalablade, Ltd the Company (“Company”) makes its vow by this data regulation compliant Privacy Policy herein (“Policy”), to protect, secure, hold confidential and enact rights accurately in regard to personally identifiable information (“Information”) and anything that may be classed as such according to applicable regulations.


The purpose of this Policy is not only to comply with data regulations such as the GDPR but is written and published in will to share and enlighten you (“Customer”) of the Company’s data processing, collection and storage facilitation and habits.

What and where is information collected?

The Company collects personally identified information by volunteering of the Customer. The collection and processing is done on the Company’s services and websites, (“Services”, “Site”) and any applicable marketing, operation or commercial event, which require this very Policy to be agreed to for utilization.


The Information collected is dependent on the Customer’s action and input on the Services or any other applicable place of collection. The fields the Customer fills out on sign-up are an example of this, those fields are personally identified information. The next numerous paragraphs will furthermore endetail what Information is collected.


Information provided by You: The Customer may at times such as the aforementioned sign-up provide Information for purpose of legal compliance, identification and protection in terms of abuse. Said Information may include: names; phone numbers; email addresses; mailing addresses; usernames; contact preferences; contact or authentication data; billing addresses; job titles; and other similar [I]information.


Other automatically collected information: This form of information ( Note that the word is lowercase, meaning it is not the defined “Information”) is collected automatically by the nature of your browser and the internet, this may be IP addresses, navigation of our Site and Services, system information such as operating system, and preferred language. This information is not personally identifiable and will not be collected permanently.


Service Data: The Services that the Company offers comprise of numerous cloud hosting services, each one collects different and similar forms of data, non-personally identifiable. This information is uploaded by the Customer which can access the Services or automatically collected from the Services’ diagnostic and performance measurement systems.


Location Data: The Company may collect IP addresses and utilize them and GPS technology to find out their location, which may not be accurate, whether or not it’s used for selecting currencies, and other location targeted events.


ALL PERSONALLY PROVIDED INFORMATION MUST BE ACCURATE, AND CHANGES OF SUCH MUST BE MADE AWARE OF. ANY ATTEMPT TO BYPASS THIS REQUIREMENT IS CONSIDERED FRAUDULENT.

How is the information used?

First and foremost is the Information used for enforcement of contractual binding for the protection of both parties, enforcement of any agreement made, litigious consent of this Policy and other adjacent agreements and further compliance of applicable law.


Second is to identify and verify the Customer on the Site, their Services or any form of contact they might have with the Company. Log-in and sign-up to the Site and Services and guarantee functionality and security.


To publicize reviews of the Services on the Site, this includes the Customer’s name and requires separate written consent then that of this Policy.


Management of Customer accounts. For maintenance and upkeep of the account functionality.


For the purpose of contact or response regarding any matter at any time via the Customer’s account Information. If contact reach is necessary regarding any update at all the provided information may be used to contact them.


For fulfilment, management and tracking of orders of Services and said Services themselves. Data used to assign Services and send orders to the accurate Customer by the collected Information.


For fulfilment of support assistance. The Company operates a ticket and live-chat system which both require the Customer’s Information to identify and assist them with their problem as swiftly as possible.


In order to send and receive feedback and response from marketing material such as marketing emails, which may be opted out of via the “Unsubscribe” button in the emails.

Will the information be shared?

Collected Information and data may be shared and collected by requirement of law, assurance of functionality and security of the Company and its Services.


The European Commission’s Standard Contractual Clauses for transfers of personally identifiable information is effective in all of the Company’s sharing of Information and data with any authorized party.


By the following legal basis is any of the listed forms of information (SEE HOW AND WHERE IS THE INFORMATION STORED) collected and shared:


Your consent: The data is processed based on the Customer’s consent by formation of the commercial relationship governed by this Policy and others or any other explicit consent from the Customer.


Requirement of Law: Any data collected, if required by law, may be shared with authorized organizations of the law.


Mergers & Acquisitions: If the Company were to enter or negotiate on any merger, large investment, portional sale, or acquisition whereby its Services have transferred or entered management control may Customer Information and data be shared with said party for continued functionality.


Best Interests: If in the Company’s best interest, and compliant with applicable laws of the relationship, the Customer’s Information and data may be shared in order to investigate fraudulent, illegal activities, or procession of litigation.


Third-party Vendors and Contractors: Data and Information may be shared with third-party vendors, network operators and contracted consultants or employees. Vendors and network operators in order to furnish the Services and features of such contractors when in need of outsourced assistance regarding any matter that-of necessary to share the I/information with “Best Interests” in mind. This may include but is not limited to analytical data, Service logs and diagnostic information. Third-parties are under oath of protection and non-disclosure when receiving said data by the laws of the General Data Protection Regulation, Article 26 for example whereby the third-parties are classed as “Joint Controllers” to the Company.

Who is the information shared with?

The third parties that may have Information and data shared with are of these operating types; Payment Processors, Performance Monitors, Sales & Marketing Teams, Authentication Services, Accountants & Financial Services, Analytics Tools, and other third party services not as such mentioned.

Do we use cookies?

The Company uses cookies and tracking technologies to access or store information. Specific information about how it uses such technologies and how the Customer can block certain cookies is set out in the Cookie Policy: scalablade.com/cookies.

Is my information stored internationally?

The Company’s servers are located in the United Kingdom, Germany, Canada, and the United States. If accessing the Company’s Site from outside the United Kingdom , Germany, Canada, and United States, be aware that information may be transferred to, stored, and processed by the Company in its facilities and by those third parties with whom it may share your personal information (see "WILL YOUR INFORMATION BE SHARED WITH ANYONE?" above), in the United Kingdom, Germany, Canada, United States, and other countries.

How long do you keep information?

The Company alleged to comply with the GDPR, CCPA and UK DPA18 and therefore stores information for no longer than necessary by function or law. The usual period of storage is from sign-up to account termination of the Customer if any of the latter.

How is my information kept safe?

The Company enforces restrictions by legal binding on their employees and contractors for access and processing of the Information, with said Information being stored in encrypted and secure databases in any of the Company’s listed Service locations.

What are your privacy rights?

The ensuing paragraphs of this category have inherent the Customer’s right to privacy by their legal residence, if their resident country does not have any data protection legislation will this Policy remain effective by the Company’s promise of privacy.


European Economic Area (GDPR): Chapter 3, Articles 12 through 23 of the General Data Protection Regulation cover the rights of the “Data Subject” known in this Policy as the Customer, if resident of the European Economic Area.


Some of their key rights can be summarized and or cited below:


(i) Right of access by the data subject, Article 15: The Customer shall have the right to obtain from the Company, whether or not their personally identifiable information is being processed, any Information and access to said data.


(ii) Right to rectification, Article 16: The Customer shall have the right to edit any inaccurate or incomplete personal information concerning them.


(iii) Right to erasure, often known as right to be forgotten, Article 17: The Customer shall have the right to erase personal data concerning them without delay, under certain restrictions.


(iv) Right to restriction of processing, Article 18: The Customer shall have the right to prohibit the processing of personally identifiable information in specified cases.


SEE: GDPR.eu for more.


California of the United States, CCPA: Residents of the U.S. state of California are subject to the Californian Consumer Privacy Act or CCPA which by generalization protects and reserves their right to require their personal information not to be shared or sold.


United Kingdom, DPA 18: Very similar to the GDPR is the Data Protection Act of 2018 legislation of the United Kingdom applied to its citizens. Refer to the United Kingdom’s official legislation publishing on the Data Protection Act of 2018, Law 12/2018 for further information: https://www.legislation.gov.uk/ukpga/2018/12/contents/enacted


Queries about the Customer’s rights of privacy or enactment or rights can be sent to the Data Protection Officer: dpo@scalablade.com, See DATA PROTECTION OFFICER for more information.


Compliance to the COPPA

The Children’s Online Privacy Protection Act or COPPA for short, governed by the Federal Trade Commission of the United States of America is a legislation valid worldwide to any commercial entity engaging with any US based citizen.


Scalablade LTD a United Kingdom based business, does engage with US resident customers and vows to comply with the COPPA, by restricting purchases, not collecting or processing any data or engaging with anyone under the age of 13 in any business-esque shape or form.


Before the visiting user (“Visitor”), forms a commercial relationship with the Company, the Visitor must allege and agree to the Terms of Service and this Policy, which gives the Company the assumption by trust of the apparent formed contractual relationship1, that said Customer is 13 years old or above, this though is not always the case, the Company may at any time intervene with the Visitor’s usage in suspicion of a COPPA violation and prohibit said Visitor’s access to the site and in addition erase the collected and processed data of theirs.


Third-parties may always, if they are suspicious of a COPPA violating Visitor, report it to the Company’s compliance department or Data Protection Officer via dpo@scalablde.com or abuse@scalablade.com.


1 Adolescents, 13-17 must have their legal guardian’s permission to form a contractually binding relationship with the Company. See Terms of Service Sec. 6-8 for more.


Data Protection Officer

The Data Protection Officer of Scala Blade LTD can be contacted at dpo@scalablade.com, any conversing with said email is private and confidential, data protection regulations are taken into account on each request.


The Data Protection Officer may require the Customer to provide personally identifiable information such as passports and residential maintenance bills in order to confirm their identity. Said information will not be stored for much longer than the conversation lasts, and again, will not be shared.


Any requests for the enactment of any data protection legislative articles shall be sent to the Data Protection Officer via email at dpo@scalablade.com from the same email associated with your account if available. If the email is not able to be sent from shall the Customer send via another email or authorized agent such as a family member, said email should include personally identifiable and verifiable information such as a passport or driver’s license and picture of the Customer holding the form of identification.

Updates to this Policy

At any time, without prior notice, can the Company enact and enforce by publication, changes and alterations to this notice. With said update must the “Last Revision” line be changed accurately.

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